Keywords

Is it helpful or harmful to go the extra mile at work? While generally regarded favorably, organizational researchers are increasingly considering the potential dark side of discretionary work behaviors that go beyond the formal requirements of the job. Can psychological research help organizations

Kaitlyn works Monday through Friday, 9-5. Sitting at her desk on Friday afternoon, Kaitlyn glances at the clock. It is 4:30 pm. The end of the workweek is a mere 30 minutes away. Visions of a relaxing weekend begin to creep in. And then, the phone rings. A distraught coworker is calling to ask for a