Why it takes more than the occasional ‘sorry’: How frequency and quality of apologies shape our relationships
keywords:
conflict resolution / romantic partnerships / apologies / forgiveness / communication
Why it takes more than the occasional ‘sorry’: How frequency and quality of apologies shape our relationships
Missteps and hurt feelings are often unavoidable in romantic relationships. While some individuals are quick to fully admit their mistakes, others are more reserved. But how does the way we apologize affect our relationships? / more
How on Earth Do People Understand Each Other in Everyday Conversation?
keywords:
common ground / communication / grounding / miscommunication
How on Earth Do People Understand Each Other in Everyday Conversation?
Recently a student approached me after I gave a lecture on 'Interpersonal Communication' and asked a question about the course's textbook. I answered his question and we spoke for a while about this book. Yet, at a certain moment we realized he was talking about a Marketing textbook, whereas I was referring to the Communication textbook assigned for my course. It turned out that he was about to attend the next lecture, he had never... / more