Why do we treat Alexa or ChatGPT like a helpful coworker – or even a friend? This article explores how talking to conversational AI shapes the beliefs we form about machines.
Situations matter; they have an effect on us all, great or small. We are told we should walk a mile in someone else’s shoes, to “look at it from my point of view,” and would never dream of swearing in the principal’s office. So why are we so quick to judge others’ behavior as if the situations they
