Psychology for You!

The impact of Artificial Intelligence (AI) is closely tied to human cognitive abilities – mental processes that determine how we interpret, evaluate, and respond to AI-generated information. Understanding this interplay is essential for designing AI systems that align with human cognition, enhancing user engagement while reducing risks such as automation bias (the tendency to overtrust AI outputs) and cognitive overload (the state in which information exceeds mental capacity). In this article, we introduce the concepts of working memory, cognitive flexibility, and attention and explore how they shape the way we interact with AI. We illustrate how these cognitive functions influence...

When AI determines medical treatments or prison sentences, we may find comfort in the idea of a “human touch” in decisions, for instance, in the form of human oversight mandated in AI regulation. But does human oversight add something meaningful or does it merely serve to convince us to trust AI?

A supermarket with prices that can change at any time and fully automated checkouts is no longer fiction but a reality enabled by artificial intelligence. This raises important questions about the consequences for consumers. Besides greater convenience, efficiency, and a personalized shopping experience, AI-driven supermarkets may reduce price and payment transparency and create a less comfortable atmosphere for consumers. This article explores the use of AI in supermarkets from a psychological perspective.